New Freight2020 Mobile App – the affordable sign-on-glass solution

Advanced mobility features like sign-on-glass (SOG) are now available to road freight transport operators of any kind or fleet size with the Freight2020 Mobile App just released by CMS Transport Systems, Australian developers of the fully-integrated Freight2020 transport management system.

The Freight2020 Mobile App is quickly accessible and easily utilised by drivers from any location on the road, or on-site with any freight customer, using any iPhone or iPad device, and soon also Android devices.

No need for specialised SOG hardware

“Until now, for a freight company to offer real-time electronic proof-of-delivery, each driver would need to carry a specialised device. The cost of this dedicated mobility hardware is prohibitive for many smaller organisations, and so with the competitive offer of sign-on-glass capabilities there were haves, and have-nots, with a wide gap in between,” said Grant Walmsley, general manager of CMS Transport Systems.

“By building on the touchscreen and location-finding capabilities of common mobile devices, CMS was able to develop an app that will capture and transmit the receiver’s on-screen signature for real-time proof-of-delivery, and handle many more live interactions between drivers and bookings, payroll, fleet maintenance, and the customer. The app is extremely sophisticated yet also very fast and easy to use.”

Whilst the delivery of affordable SOG is headlining the launch of the new Freight2020 Mobile App, the app is also allowing drivers to interact with live bookings data, and helping to manage the administration of drivers and vehicles over the entire shift – from the driver’s login for start of duty hours and completion of compulsory vehicle safety and operational performance checklists, to their logout at each shift-end.

Real-time logging of driver duty hours and vehicle condition reports

“Getting started with the Freight2020 Mobile App is quick and easy,” Grant Walmsley continued. “We designed the user interface with the driver’s convenience in mind. The app is so simple and efficient to use that it only takes one second for any driver to login for the start of their shift. The driver’s live login details are integrated to human resources and operations management within Freight2020, so the system is instantly updated to show that the driver has started duty hours from a specific location.”

“The app then requires the driver to complete a vehicle fault and safety checklist before setting out on their journey. We made this procedure very fast and user-friendly for the drivers too. Details of any fault can be reported in notes, and any photographs are uploaded easily. This information is integrated to fleet maintenance management within Freight2020, so that workshop scheduling and budgeting for repairs or parts can be done in the first instance. Where vehicle safety or performance could become at risk, issues can be addressed before they become serious or even more costly,” Grant said.

Interaction with bookings including track-and-trace, sign-on-glass and automatic POD notifications

Once the driver has completed the Freight2020 Mobile App’s shift-start requirements, live booking data is available to the driver on-screen, with options for viewing all manifests for the current shift, the current week, or all-time. One touch of any manifest heading opens the detailed freight booking screen, where all of the up-to-the-minute information about each booking is available to the driver.

The driver can interact with the Freight2020 system booking data in real-time via pickup and delivery routines which include capturing proof-of-delivery with a signature written on the screen, just as with the more costly specialised hardware for sign-on-glass. POD evidence is then available throughout the Freight2020 system, from where notifications to freight customers can be distributed automatically.

Updates to track-and-trace information are made available in real-time for instant online viewing by freight customers. Advanced features such as real-time driver location tracking, and location maps for the driver, are managed transparently by the Freight2020 Mobile App working with the drivers’ mobile device.

“Each driver logs out of the Freight2020 Mobile App at the end of their shift, and end-of-shift details are made instantly available throughout the Freight2020 system, for operations management and payroll calculations,” Grant continued. “Between the core Freight2020 transport management system and the Freight2020 mobile app, CMS has provided a complete end-to-end solution for freight services delivery, operations management, administration and customer service. And as the Freight2020 Mobile App is free to download, with no specialised hardware required, implementation is extremely cost-effective,” Grant said.

Free download and easy implementation

The Freight2020 Mobile App is available as a free download from iTunes. Anyone with an iPhone or iPad can explore the Freight2020 Mobile App’s features and functions using the “Trial Driver” setting and its pre-installed demo data to simulate interactions with checklists and bookings from the driver’s perspective. An Android version of the Freight2020 Mobile App is already being developed by CMS.

Organisations already using the Freight2020 transport management system can take full advantage of the Freight2020 Mobile App immediately, and if using sub-contractors, they can have sub-contractors download and use the Freight2020 Mobile App to cover the ‘last mile’ with onforwarding.

Always a place for dedicated mobility solutions in transport industry

“There will always be a place for dedicated mobility solutions in the road transport industry, specialised hardware and software, I believe. Driver fatigue management is just one area where at present only dedicated devices and software can offer the highest degree of control. The Freight2020 Mobile App is not designed to compete with these systems as such, but to extend many of the advantages gained by using mobility solutions to smaller organisations, for little or no investment in hardware. Our app is helping to bridge this need.”

CMS credits their long-standing Freight2020 customer Asixa with inspiring the development of the Freight2020 Mobile App, and partnering in the development process including live on-the-road testing within their fleet over the period leading up to the release of the finalised app technology. “Asixa is a forward-thinking organisation and their commitment to excellence in freight services was of immense assistance in focusing and driving the development of the Freight2020 Mobile App by CMS,” said Grant.

For more information about the Freight2020 Mobile App for the Freight2020 transport management system, call Freight2020 representative Peter Romana on 03 9018 7080 (direct) or email

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