Game Changers – Freight2020 TMS https://transportsystems.com.au Tue, 24 Oct 2017 22:16:08 +0000 en-AU hourly 1 https://wordpress.org/?v=5.4.2 Mark Armstrong of Progress explains how the IoT and predictive analytics will impact Australian trucking industry https://transportsystems.com.au/mark-armstrong-progress-predictive-analytics-impact-transport-industry/ Tue, 04 Apr 2017 16:10:18 +0000 http://transportsystems.com.au/?p=6879 The post Mark Armstrong of Progress explains how the IoT and predictive analytics will impact Australian trucking industry appeared first on Freight2020 TMS. ]]>

Mark Armstrong of Progress, newly appointed as the vice-president and managing director of international operations for the APJ region, in addition to EMEA, wowed delegates at the Freight2020 VISION 2017 AU/NZ user group conference in Melbourne by contextualising the impact of revolutionary developments in technology for the Australian road freight transport industry.


Mark Armstrong, Vice President and Managing Director International, (EMEA & APJ), Progress

Mark Armstrong, Vice President and Managing Director International, (EMEA & APJ), Progress

Introduced by Rob Mullins, managing director of CMS Transport Systems, who spoke of the long-established partnership between CMS and Progress as the global giant behind Freight2020’s OpenEdge development environment, the charismatic and articulate Mark Armstrong soon filled the room with a sense of excitement as the future of everyday technology in the transport industry was revealed through Mark’s presentation.

Concepts like artificial intelligence are no longer far-fetched with technology developing at an ever-increasing rate. The explosion of user interactivity with billions of smart devices being used around the world, massive increases in computing power and the amount of data being generated, rapidly-escalating cloud adoption, digital automation, connectivity, and the dawning reality of what is now called the “Internet of Things” (IoT) – such was the mind-stretching sweep of topics that were explained and put into day-to-day business context for the owners and managers of transport and logistics businesses in Australia and New Zealand who were present at VISION.

Progress is known as a breakthrough technology company and with the recent acquisition of DataRPM, which focuses on predictive maintenance solutions for the industrial IoT, Progress has added to its technology arsenal the capability to apply “machine learning” – delivering improved prediction quality and accuracy in significantly less time.

Example: moving beyond preventive maintenance to predictive maintenance

“CMS Transport Systems will be able to apply this technology to the growing amount of data collected by sensors so their customers can move beyond preventive maintenance to predictive maintenance. That involves using machine learning to reveal early signs of impending failure so repairs can be made before a breakdown,” said Mark during a recent interview with Stephen Withers for an article published in ITWire magazine.

“In the transport industry, that can make the difference between replacing a part before a vehicle sets out on a long trip, and a breakdown on the road, which makes on-time delivery less likely, and in some cases can result in the loss of a perishable load,” Mark told ITWire.

Strength of partnership between CMS Transport Systems and Progress

While Freight2020 VISION conference delegates were absorbing the profound implications of SciFi-type advancements which would impact their businesses sooner rather than later, Rob Mullins reflected on the strength and longevity of the partnership between CMS Transport Systems and Progress.

“I couldn’t be happier with our original decision to partner with Progress by developing Freight2020 in Progress OpenEdge. Progress invests at the leading edge of technology on a global scale, which enables CMS to empower Freight2020 users with capabilities and efficiencies that only the very largest companies could previously afford. For smaller companies, such as the typical mid-sized transport business, Progress helps us to help them equalise the playing field and contend along with their larger competitors,” Rob said.

CLICK IMAGES TO ZOOM: sample slides from the presentation at Freight2020 VISION 2017 by Mark Armstrong, Progress

Powered by Progress

Progress was the principal partner in the Freight2020 VISION 2017 event

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CMS launches Freight2020 MDBA at Progress Exchange Sydney https://transportsystems.com.au/cms-launches-freight2020-mdba-progress-exchange-sydney-2016/ Fri, 15 Jul 2016 13:44:22 +0000 http://transportsystems.com.au/?p=5676 In a world-first announcement, CMS Transport Systems launched its new 24/7 Freight2020 MDBA (managed database administration) service at the Progress Exchange technology conference for the Asia Pacific region held at Hilton Sydney, Australia, on Tuesday 12 and Wednesday 13 July 2016. Any transport company using a sophisticated ERP system like...

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In a world-first announcement, CMS Transport Systems launched its new 24/7 Freight2020 MDBA (managed database administration) service at the Progress Exchange technology conference for the Asia Pacific region held at Hilton Sydney, Australia, on Tuesday 12 and Wednesday 13 July 2016.
Any transport company using a sophisticated ERP system like Freight2020 is essentially ‘data-driven’. When an organisation is highly dependent on data, MDBA can provide reassurance to the organisation and its customers through effective data maintenance, data-loss disaster prevention, and data recovery capabilities.
SRT Logistics, mission-critical FMCG carriers based in Tasmania, Australia

SRT Logistics, the super-efficient FMCG carriers based in Hobart, Tasmania, Australia

Data can become lost or corrupted for many different reasons – some of the more common reasons including a building fire, hardware failure, or cyber attack. The potential for disaster cannot be avoided completely but with MDBA, the organisation’s data is safeguarded. Recovery of business systems is more rapidly achievable. Any impact on customer service and continuity of operations is minimised. For a relatively small monthly subscription, MDBA can ultimately protect the company’s reputation and revenue from the consequences of data-loss disaster.

Major freight carrier impacted by ‘black swan’ event

Freight2020 MDBA was developed following a request from the very successful Tasmania-based FMCG carrier, SRT Logistics. What happened to prompt this request from SRT to CMS serves to demonstrate how even the most well-managed and efficient businesses can become threatened at any moment in time by a serious, unpredictable (‘black swan’) event.

exchange-sydneyLeigh Cripps, manager of finance and IT at SRT Logistics, spoke about the incident at the launch of Freight2020 MDBA during Progress Exchange Asia Pacific 2016.

“The data-related horror story I can share with you today, as a case study, began very simply,” said Leigh. “One of our staff received a legitimate-looking email advising that our company was being investigated by the Australian Taxation Office. The email instructed the reader to click a link. Once the link was clicked, it was too late for anyone to have second thoughts about the legitimacy of the email. A cryptovirus attack had been unleashed.”

Leigh Cripps, SRT Logistics

Leigh Cripps, Manager Finance & IT, SRT Logistics, at the Progress Exchange Asia Pacific conference, Hilton Sydney, 13 July 2016

“The effects were immediate and devastating. All of our business systems, including our transport management system, Freight2020, were compromised. We didn’t know where trucks were located, what drivers were doing, the status of consignments… the situation was potentially disastrous for a logistics-based organisation like SRT and in turn, our valued freight customers,” Leigh said.

“The system downtime was extremely inconvenient and stressful for everyone concerned. Emergency assistance from data recovery specialists wasn’t something we’d budgeted for either,” said Leigh. “Once we’d finally regained control of our systems, and everything returned to running smoothly, we were determined to protect SRT from the risk of anything like this ever happening again.”

Freight2020 MDBA offering formulated with Progress

Grant Walmsley, general manager of CMS Transport Systems, Australian developers of the Freight2020 transport management system, explained to the Australian OpenEdge developer community how the new Freight2020 MDBA service offering was formulated in consultation with Progress.

“When SRT was looking for a fail-safe data-loss prevention strategy, I recalled how Progress, the global company behind Freight2020’s development environment, OpenEdge, had been able to rescue another Aussie freight company from near-disaster just a year or so prior to the cryptovirus incident at SRT.”

“On this occasion, in late 2014, the other transport company suffered a major on-premise infrastructure failure which rendered their data inaccessible. As a 24/7 business, they needed urgent data-recovery assistance, but it was after-hours on a Friday night in Australia. Because of our close relationship with Progress, and the Australia to USA time difference, we were able to connect our stricken Freight2020 customer with Mike Furgal, principal lead software engineer at Progress in Boston, Massachusetts. Mike was able to rescue our customer’s operations in Australia overnight, during his working day.”

Mike Furgal, Progress Software

Mike Furgal, Principal Lead Software Engineer at Progress, Boston, USA, was in Sydney to speak about Freight2020 MDBA at Progress Exchange

“With SRT’s needs in mind, and our previous experience with this other customer being helped so successfully by Mike Furgal, we entered into collaborative discussions with Joe Genovese, Progress consulting manager for the Asia Pacific region. Our discussions led to the idea of an MDBA option for Freight2020 users, with the world’s best technical services provided by Progress,” Grant said.

“The scale and reach of Progress, and efficient packaging of services by CMS to suit Freight2020 users, would make Freight2020 MDBA not just extremely effective but also very affordable.”

SRT Logistics first to sign-on for Freight2020 MDBA

SRT Logistics recently became the first Australian transport company to sign-on for Freight2020 MDBA with CMS, representing a world-first for Progress as a white-label MDBA service offering through a developer partner.

Freight2020 MDBA is now available to users of the Freight2020 transport management system throughout Australia and New Zealand.

CMS and SRT become newsmakers at Progress Exchange Asia Pacific

Colleen Reidy, Progress

Colleen Reidy, Client Success Marketing, Progress

Freight2020 MBDA was launched on Day 2 of Progress Exchange during a group presentation led by Grant Walmsley of CMS Transport Systems with special guest, Leigh Cripps of SRT Logistics, and Joe Genovese and Mike Furgal representing Progress. Attendance at this year’s Progress Exchange event was strong, and the atmosphere vibrant with new technology unveiled by Progress to reflect the theme, ‘Empowering Digital Transformation’.

“By attending Progress Exchange as a guest of CMS, and participating as a speaker, I got a very real sense of SRT’s day-to-day operations being backed by some of the world’s most responsive and capable technology experts through CMS,” Leigh Cripps said. “It’s hard to put a value on peace-of-mind for people managing a data-driven, 24/7 business like SRT Logistics. For us, and our customers, the value of data dependability is priceless. The surprisingly low cost of ongoing MDBA is definitely worth every cent.”

Tucked away in a breakout room at Progress Exchange was a video production studio set up and managed by Colleen Reidy, the Boston-based client success marketing manager for Progress. Colleen interviewed Leigh Cripps, Grant Walmsley, Mike Furgal and Joe Genovese for the global roll-out of Progress white-label MDBA services following the world-first launch in Australia by CMS. When released, the video will be featured on the Progress website and promoted throughout the Freight2020 user group in Australia and New Zealand.

Ask about 24/7 MDBA for Freight2020

 

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Release of Freight2020 Driver Mobility app for Android devices https://transportsystems.com.au/release-of-freight2020-driver-mobility-for-android-devices/ Sun, 01 Nov 2015 22:38:09 +0000 http://transportsystems.com.au/?p=5508 Always setting the pace of technology development for the management of road freight transport businesses, Freight2020 became one of the first transport management systems in the world to offer real-time driver interactivity with live freight bookings via a free mobile app with the release of Freight2020 Driver Mobility for...

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Freight2020 Driver Mobility

Always setting the pace of technology development for the management of road freight transport businesses, Freight2020 became one of the first transport management systems in the world to offer real-time driver interactivity with live freight bookings via a free mobile app with the release of Freight2020 Driver Mobility for the iPhone, iPad, and iPod Touch in 2014.

Since then, Freight2020 Driver Mobility has been adopted by a large number of Australian trucking companies, starting with one of Victoria’s freight leaders, Asixa, the company which produced a corporate video on its instrumental role in the development and road-testing of the app, and the benefits of being able to do away with paper consignment notes and slow notification systems.

Free download from Google Play

CMS Transport Systems, the long-established Australian technology company behind the Freight2020 transport management system, recently released an Android version of Freight2020 Driver Mobility and this new app is now available as a free download from the Google Play store.

The features of Freight2020 Driver Mobility for Android are just as powerful and user-friendly as Freight2020 Driver Mobility for iOS app including driver shift logging and vehicle safety and condition checks, driver booking allocations, live interaction with pick-ups and deliveries, sign-on-glass proof of delivery, customised instant automatic email notifications and updating of online track-and-trace information, full integration with the Freight2020 transport management system, and much more.

You don’t need to be a current Freight2020 user to explore the power of Freight2020 Driver Mobility for free, as CMS offers an unlimited demo with trial data download and instructions for evaluation purposes. Simply complete a Freight2020 Driver Mobility test-drive request for instructions on how to download and unlock the trial data, or book a free personalised demonstration.

Download Android app Download iOS app Unlock test drive

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New fast-track implementation pathway for Container Freight software https://transportsystems.com.au/fast-track-implementation-for-container-freight-software/ Thu, 01 Oct 2015 04:05:04 +0000 http://transportsystems.com.au/?p=5419 Australian transport and logistics companies specialising in the cartage of shipping containers can now enjoy rapid implementation of a new Freight2020 transport management system with Freight2020 Container Freight software. “Over the years of Freight2020 development and implementations we were noticing that container carriers tend to use common journey legs...

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Australian transport and logistics companies specialising in the cartage of shipping containers can now enjoy rapid implementation of a new Freight2020 transport management system with Freight2020 Container Freight software.
Container Freight Software

Freight2020 Container Freight software

“Over the years of Freight2020 development and implementations we were noticing that container carriers tend to use common journey legs and zones for their customised calculation of ratings,” said Rob Mullins, managing director of CMS Transport Systems.“For example, all operators in the same capital city will typically pick up from the same port facilities and deliver empty containers to the same set of container storage yards for de-hiring. These general similarities allowed us to offer a much faster implementation pathway for Freight2020 whenever the Container Freight version of Operations Management is central to the new system,” Rob said.

Container Freight Management is one of seven specialised configurations of Freight2020 Operations Management, which include Contract Logistics, Earthmoving, Energy Distribution, General Freight, Heavy Haulage, and Livestock Transport. Freight2020 Operations Management can be combined with other management modules and interactivity options for a fully-integrated transport system.

Advanced features and options for container freight cartage and management of containers

Superbly coupled with a live interface to 1-Stop Voyage and Vessel data, Freight2020 Container Freight Management makes light work of the management of container collection and delivery locations; slot-time management; rating management; container stage alerts and reminders (de-hire, empty-collect, etc); interlinked journey legs; driver allocations; vehicle allocations; fees, levies, demurrage management; de-hiring; manifesting; invoicing, and much more.

As a modular system, advanced features and extended functions can be configured and implemented from the beginning or added to your Freight2020 system at any time down the track.

Freight2020 Driver Mobility can allow drivers to interact with live bookings data by using a common mobile device. Auto-Email Notifications can be configured to issue real-time alerts about container pickup, delivery and de-hiring events automatically. Additionally, the custom-branded Freight2020 Online Customer Portal can provide freight customers with self-service access to real-time track-and-trace and detailed account information.

Customised live demonstrations available

http://www.dreamstime.com/royalty-free-stock-images-stacked-shipping-container-white-background-d-render-image34102039Demonstrations of Freight2020 Container Freight Management can include sample consignment notes and container-related booking information from your own organisation to reflect real-life, everyday scenarios for test-driving the system. The submission of sample paperwork is invited during the pre-demo coordination process.

The demonstration itself can take 1-2 hours depending on the number of modules and optional features being reviewed. There is no obligation and transport and logistics companies can feel free to explore the power of Freight2020 first-hand.

 

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Focus on Item-Level Tracking capability within Freight2020 https://transportsystems.com.au/focus-on-item-level-tracking-within-freight2020/ Tue, 01 Sep 2015 09:06:43 +0000 http://transportsystems.com.au/?p=5390 Within the Operations Management and Warehouse Management modules of the Freight2020 transport management system, Item-Level Tracking can dramatically increase efficiency and reduce costs for transport and logistics businesses and 3PL warehousing providers needing to manage and track individual items within customer freight consignments and stored inventories.   A standard...

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Within the Operations Management and Warehouse Management modules of the Freight2020 transport management system, Item-Level Tracking can dramatically increase efficiency and reduce costs for transport and logistics businesses and 3PL warehousing providers needing to manage and track individual items within customer freight consignments and stored inventories.

 
A standard feature of Freight2020 since the official announcement of its release in December 2013, Item-Level Tracking is being used successfully by a growing number of transport businesses with diverse operational requirements.

Rob Mullins, managing director of CMS Transport Systems, explained how customer needs were met by the development of Item-Level Tracking.

Item-Level Tracking functionality explained

“While some companies and their customers need only to track whole consignments, this consignment-based approach does not provide sufficient detail or control in every freight situation. For example, what happens when a load is picked up as one consignment but then split into separate pallets, cartons, or individual items for delivery to customers in different locations, or consolidation into warehouse inventory? Developing the seamless management of these complexities within Freight2020 was a fine achievement for the CMS technical team, and a real breakthrough for many organisations using Freight2020 right around Australia,” Rob said.

Freight2020 Item-Level Barcode Label

Sample of Freight2020 custom-branded Item-Level Tracking barcode label

Custom-branded barcode labels printed in batches or on-demand

Freight2020 Item-Level Tracking can begin with the printing of a custom-branded barcode label to be applied to each trackable item or trackable unit of freight within each consignment. From this point, a separate record is created in the Freight2020 system for each barcoded item. Each of these barcoded items will remain electronically trackable even when no longer physically associated with the rest of its original consignment.

Online track-and-trace of individual pallets, cartons, or items within consignments

Scanning devices are used to track the movement of the barcoded items or freight units in transit, through to receipted customer delivery with sign-on-glass via the Freight2020 mobile app or an integrated ruggedised mobile device, or delivery into the warehouse or cold storage where scanning will add the item, carton of items, or pallet-load of items to the customer’s 3PL storage inventory.

At every scanned waypoint or event in the journey, the Freight2020 system is automatically updated so that freight customers can monitor the progress of their consignments, and individually-barcoded items within consignments, in real-time via the Freight2020 Online Customer Portal.

For completely hands-free customer service updates, Freight2020 has a system-wide Auto-Email Notifications feature which authorised users can set to automatically notify freight customers via email whenever there is a significant freight-tracking event, from initial pick-up and transit through legs of the journey to the automatic sending of final proof-of-delivery to the customer, or receipt into storage. When the all-important invoice goes out to the customer, all of the charges pertaining to freight movements and changes to stored inventory are pre-validated.

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New Freight2020 Mobile App – the affordable sign-on-glass solution https://transportsystems.com.au/new-freight2020-mobile-app-the-affordable-sign-on-glass-solution/ Wed, 05 Nov 2014 22:24:08 +0000 http://transportsystems.com.au/?p=1668 Advanced mobility features like sign-on-glass (SOG) are now available to road freight transport operators of any kind or fleet size with the Freight2020 Mobile App just released by CMS Transport Systems, Australian developers of the fully-integrated Freight2020 transport management system. The Freight2020 Mobile App is quickly accessible and easily...

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Advanced mobility features like sign-on-glass (SOG) are now available to road freight transport operators of any kind or fleet size with the Freight2020 Mobile App just released by CMS Transport Systems, Australian developers of the fully-integrated Freight2020 transport management system.

The Freight2020 Mobile App is quickly accessible and easily utilised by drivers from any location on the road, or on-site with any freight customer, using any iPhone or iPad device, and soon also Android devices.

No need for specialised SOG hardware

“Until now, for a freight company to offer real-time electronic proof-of-delivery, each driver would need to carry a specialised device. The cost of this dedicated mobility hardware is prohibitive for many smaller organisations, and so with the competitive offer of sign-on-glass capabilities there were haves, and have-nots, with a wide gap in between,” said Grant Walmsley, general manager of CMS Transport Systems.

“By building on the touchscreen and location-finding capabilities of common mobile devices, CMS was able to develop an app that will capture and transmit the receiver’s on-screen signature for real-time proof-of-delivery, and handle many more live interactions between drivers and bookings, payroll, fleet maintenance, and the customer. The app is extremely sophisticated yet also very fast and easy to use.”

Whilst the delivery of affordable SOG is headlining the launch of the new Freight2020 Mobile App, the app is also allowing drivers to interact with live bookings data, and helping to manage the administration of drivers and vehicles over the entire shift – from the driver’s login for start of duty hours and completion of compulsory vehicle safety and operational performance checklists, to their logout at each shift-end.

Real-time logging of driver duty hours and vehicle condition reports

“Getting started with the Freight2020 Mobile App is quick and easy,” Grant Walmsley continued. “We designed the user interface with the driver’s convenience in mind. The app is so simple and efficient to use that it only takes one second for any driver to login for the start of their shift. The driver’s live login details are integrated to human resources and operations management within Freight2020, so the system is instantly updated to show that the driver has started duty hours from a specific location.”

“The app then requires the driver to complete a vehicle fault and safety checklist before setting out on their journey. We made this procedure very fast and user-friendly for the drivers too. Details of any fault can be reported in notes, and any photographs are uploaded easily. This information is integrated to fleet maintenance management within Freight2020, so that workshop scheduling and budgeting for repairs or parts can be done in the first instance. Where vehicle safety or performance could become at risk, issues can be addressed before they become serious or even more costly,” Grant said.

Interaction with bookings including track-and-trace, sign-on-glass and automatic POD notifications

Once the driver has completed the Freight2020 Mobile App’s shift-start requirements, live booking data is available to the driver on-screen, with options for viewing all manifests for the current shift, the current week, or all-time. One touch of any manifest heading opens the detailed freight booking screen, where all of the up-to-the-minute information about each booking is available to the driver.

The driver can interact with the Freight2020 system booking data in real-time via pickup and delivery routines which include capturing proof-of-delivery with a signature written on the screen, just as with the more costly specialised hardware for sign-on-glass. POD evidence is then available throughout the Freight2020 system, from where notifications to freight customers can be distributed automatically.

Updates to track-and-trace information are made available in real-time for instant online viewing by freight customers. Advanced features such as real-time driver location tracking, and location maps for the driver, are managed transparently by the Freight2020 Mobile App working with the drivers’ mobile device.

“Each driver logs out of the Freight2020 Mobile App at the end of their shift, and end-of-shift details are made instantly available throughout the Freight2020 system, for operations management and payroll calculations,” Grant continued. “Between the core Freight2020 transport management system and the Freight2020 mobile app, CMS has provided a complete end-to-end solution for freight services delivery, operations management, administration and customer service. And as the Freight2020 Mobile App is free to download, with no specialised hardware required, implementation is extremely cost-effective,” Grant said.

Free download and easy implementation

The Freight2020 Mobile App is available as a free download from iTunes. Anyone with an iPhone or iPad can explore the Freight2020 Mobile App’s features and functions using the “Trial Driver” setting and its pre-installed demo data to simulate interactions with checklists and bookings from the driver’s perspective. An Android version of the Freight2020 Mobile App is already being developed by CMS.

Organisations already using the Freight2020 transport management system can take full advantage of the Freight2020 Mobile App immediately, and if using sub-contractors, they can have sub-contractors download and use the Freight2020 Mobile App to cover the ‘last mile’ with onforwarding.

Always a place for dedicated mobility solutions in transport industry

“There will always be a place for dedicated mobility solutions in the road transport industry, specialised hardware and software, I believe. Driver fatigue management is just one area where at present only dedicated devices and software can offer the highest degree of control. The Freight2020 Mobile App is not designed to compete with these systems as such, but to extend many of the advantages gained by using mobility solutions to smaller organisations, for little or no investment in hardware. Our app is helping to bridge this need.”

CMS credits their long-standing Freight2020 customer Asixa with inspiring the development of the Freight2020 Mobile App, and partnering in the development process including live on-the-road testing within their fleet over the period leading up to the release of the finalised app technology. “Asixa is a forward-thinking organisation and their commitment to excellence in freight services was of immense assistance in focusing and driving the development of the Freight2020 Mobile App by CMS,” said Grant.

For more information about the Freight2020 Mobile App for the Freight2020 transport management system, call Freight2020 representative Peter Romana on 03 9018 7080 (direct) or email info@transportsystems.com.au.

Download Android app Download iOS app Unlock test drive

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Asixa drives development of affordable SOG with Freight2020 Driver Mobility https://transportsystems.com.au/asixa-drives-development-of-affordable-sog/ Mon, 03 Nov 2014 21:52:51 +0000 http://transportsystems.com.au/?p=1658 Victoria-based freight carrier Asixa has won awards for delivering old-style service, but behind the easy smiles and extra miles of effort to satisfy customers, the company’s approach to continuous improvement of operational efficiency and quality of service is thoroughly high-tech. Asixa, long-time users of the Freight2020 transport management system,...

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asixaVictoria-based freight carrier Asixa has won awards for delivering old-style service, but behind the easy smiles and extra miles of effort to satisfy customers, the company’s approach to continuous improvement of operational efficiency and quality of service is thoroughly high-tech.

Asixa, long-time users of the Freight2020 transport management system, was one of many carriers in their size-category to have been deterred from advancing into sign-on-glass (SOG) for electronic proof-of-delivery (POD), as offered by larger operators, because of the cost of specialised hardware.

“Freight2020 readily combines with any third-party mobility solution, and CMS often partners with mobility specialists for the provision of end-to-end systems – Freight2020 serving as the master solution. Yet many Freight2020 users with smaller-sized fleets would report that the investment needed to obtain specialised mobile devices – even with leasing or bundled pay-as-you-go schemes – was something they couldn’t absorb across the relative scale of their operations,” said Grant Walmsley, general manager of CMS Transport Systems, Australian developers of Freight2020.

Asixa challenges CMS research and development

“Asixa expressed these same findings following evaluation of available hardware-based mobility systems. Yet rather than accepting limitation as the status quo, Asixa persisted in the expectation that CMS would be able to develop a mobile integration for Freight2020 that could provide sign-on-glass and other key capabilities without need for dedicated hardware. It so happened that CMS was entering into mobile app development about two years ago, when Asixa first challenged the CMS research and development unit to produce an affordable mobility solution for Freight2020,” Grant said.

Starting with commonly available mobile devices

“It was logical to start with commonly available hardware – smartphones and tablets – using their native touch-screen and locational capabilities as leverage. However, it was a long road between the dawn of this realisation and the launch of a fully-integrated sign-on-glass app that would work on all common devices. It would not have been possible for CMS to build an app to fit the needs of most small to medium-sized freight business operators, and benefit their drivers and customers, without a switched-on carrier like Asixa partnering with CMS in the commitment of time and effort needed to progress through the stages of specification, development, road-testing, and integration-testing with the core Freight2020 system. The contributions made by Asixa, in the first place encouraging CMS to rise to the challenge in development, then as partners in the process of development to release, have been vital to the successful release of the Freight2020 Mobile App by CMS,” said Grant.

New Freight2020 Mobile App released thanks to joint effort

Now, thanks to the joint efforts of both CMS and Asixa, virtually any small to mid-sized freight operator in Australia can become more competitive and efficient in their respective markets by offering advanced mobility features like sign-on-glass, real-time interactivity with freight bookings, and automatic POD notifications to customers, through use of the free Freight2020 Mobile App.

Justifiably proud of Asixa’s role in the development of the Freight2020 Mobile App, Asixa chief executive Simone Turner said, “Customer service is one area we’ve really cultivated at Asixa, and I believe freight providers can’t continue to improve their customer service if they’re not investing in digital technology. This new software will deliver a service that only large logistics companies with significant budgets for tracking software and specialist hand-held devices could deliver in the past.”

Asixa have also produced their own video about their key role in instigating and working towards the successful development of the Freight2020 Mobile App.

For more information about the Freight2020 Mobile App, contact Peter Romana on 03 9018 7080 (direct) or email info@transportsystems.com.au.

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New automatic email notifications feature within Freight2020 https://transportsystems.com.au/new-automatic-email-notifications-feature-within-freight2020/ Thu, 23 Oct 2014 21:46:07 +0000 http://transportsystems.com.au/?p=1655 CMS Transport Systems has released another ground-breaking feature for the Freight2020 transport management system. Called “Events & Notifications”, this new feature can dramatically lighten the load in customer service and costs for Freight2020 users according to Rob Mullins, managing director of CMS. “The new Events & Notifications within Freight2020...

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auto-freight-notifications-imageCMS Transport Systems has released another ground-breaking feature for the Freight2020 transport management system. Called “Events & Notifications”, this new feature can dramatically lighten the load in customer service and costs for Freight2020 users according to Rob Mullins, managing director of CMS.

“The new Events & Notifications within Freight2020 can take real-time updating of track-and-trace information, and automatically advise freight customers of events by email. When combined with the Freight2020 mobile app, proof-of-delivery can be distributed automatically as well,” Rob said.

With SMS notifications costing around 20 cents each, the ability to transmit more detailed and targeted event notifications at no cost via email – with an attached copy of the actual POD where available – can generate significant savings in time and costs, and increased customer satisfaction, starting from the moment of changeover from basic SMS notifications to the fully-customisable email functionality.

“In developing this enhancement for Freight2020, we wanted to increase the power and flexibility of automatic notifications far beyond what had ever been possible with traditional SMS-based systems. There is no comparison between the two methods. This is why email has inevitably proliferated,” said Rob.

Automatic notification types and recipients determined by user

“Our team of research and development technicians optimised every aspect of event-tracking for freight managers and their customers, increasing real-time online track-and-trace visibility, and creating automatic notifications that can be set for email distribution to specific parties on the customer side, and any third parties involved in freight bookings and management,” Rob explained. “It’s entirely up to the user to nominate who gets auto-notified, and what information is to be included in each notification. These features are very helpful to any party with an interest in the progress of freight booking pickup, transit, and delivery events. People no longer need to login to the user organisation’s Freight2020 web portal whenever they want to get an update on events in real-time.”

“We also designed the Events & Notifications system within Freight2020 to handle the many variables and anomalies that may arise in everyday freight management situations. For example, the system can easily adapt when freight booking pickups and deliveries are occurring at two disparate locations.”

Successfully tested by Asixa prior to official release

Victoria-based freight company Asixa, long-established users of the fully-integrated Freight2020 transport management system, and early adopters of the newly-developed Freight2020 mobile app, tested the new Events & Notifications system enhancement for one month prior to its official release.

“Our experience with Asixa has indicated that Freight2020 could potentially retire the need for paperwork altogether. With integration of live booking interactions via mobility, and automatic event notifications delivered by Freight2020, the benefits in cost-savings and reduced environmental impact across the transport industry are profound,” Rob said. Read more about Asixa and their deployment of the Freight2020 mobile app combined with Freight2020 Events & Notifications here.

Available now as free enhancement for Freight2020 users

SaaS or cloud-based users of Freight2020 can already access the new Events & Notifications feature within their system. For any organisation using Freight2020 as their on-premise transport management system, the new Events & Notifications feature will be included for free with their next upgrade. For more informationn about upgrading to take advantage of ‘Events & Notifications’, or to experience a live demonstration of the Freight2020 Events & Notification capabilities in action, call Freight2020 representative Peter Romana on 03 9018 7080 (direct) or email info@transportsystems.com.au.

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CMS unveils new app development in Boston https://transportsystems.com.au/cms-unveils-new-app-development-in-boston/ Fri, 27 Dec 2013 00:53:57 +0000 http://transportsystems.com.au/?p=5161 CMS Transport System’s reputation for providing innovative software solutions for the road transport industry was highlighted at the annual tech forum, Progress Exchange 2013, held in Boston from October 6 to 9. Much excitement at this major event was about CMS’ new PaaS (platform as a service) development, designed...

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CMS Transport System’s reputation for providing innovative software solutions for the road transport industry was highlighted at the annual tech forum, Progress Exchange 2013, held in Boston from October 6 to 9. Much excitement at this major event was about CMS’ new PaaS (platform as a service) development, designed to revolutionise grain handling operations.

This year’s conference gathered over 1,000 Progress Software partner developers and customers, as well as Progress Software executives and product experts. It was the perfect venue for CMS, a top-tier Progress Software partner developer, to unveil its latest app for meeting a highly specific need with strong connection to road transport. CMS general manager, Grant Walmsley, announced that CMS could well be among the first in the world to come up with a commercial application for Progress Software’s new PaaS technology.

“CMS’ latest custom-built app again underscores our capability to innovate by tapping on our technical strengths developed through the years, and help grow the client’s business,” Grant pointed out. “We remain in the forefront when it comes to developing cloud-based solutions hinged on the flexibility and power of Progress Rollbase.”

The showcasing of CMS’ new Progress Rollbase app was one of the major surprises at the event and the buzz was immediately picked up by the technology press and online media.A Lifehacker weblog post emphasised how CMS was able to get the Rollbase-powered app completed within a tight deadline. The article quoted Grant as saying: “We saw a new business opportunity if we could develop an app for this (grain storage) market. The key driver behind the whole application was it had to be deployed by November for harvest time.”

To meet the tight deadline, CMS partnered with Rollbase Philippines to develop the new product. Click here to view the full article.

Grant explained that this new app would streamline the frontline processing of grain handling for growers, transporters, storage facilities and marketers. A rapid take-up within the industry is expected once the fully-commercialised version is ready to enter the market.

The ground-breaking CMS presence at Progress Exchange served to remind the international developer world about CMS’ commitment to innovation and responsiveness to help achieve client business objectives.”CMS will continue building on its strengths to break new ground in developing custom business apps to meet the changing demands of the market,” Grant said.

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New feature: Freight2020 Item-Level Tracking https://transportsystems.com.au/new-feature-freight2020-item-level-tracking/ Tue, 17 Dec 2013 00:51:50 +0000 http://transportsystems.com.au/?p=5158 Freight2020’s new item-level tracking feature allows users to uniquely identify individual items of freight associated with a customer booking or consignment note. A barcoded label is produced by the system and the label can be printed by the end-customer using Freight2020 online, or in the office. Standard label forms...

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Freight2020’s new item-level tracking feature allows users to uniquely identify individual items of freight associated with a customer booking or consignment note.

A barcoded label is produced by the system and the label can be printed by the end-customer using Freight2020 online, or in the office. Standard label forms are available in A4, or for continuous label stock and specific label printers.

“With item-level tracking, users can apply a unique bar code freight label to each item or pallet and track each movement of the item. Freight2020 will know where the item is and creates a record of every item of freight passing through a depot. The freight tracking information is available to the user’s customers via Freight2020 online,” said Freight2020 founding-developer and managing director of CMS, Rob Mullins.

“Item tracking allows users to split and track items from a consignment when travelling on different trucks. For more efficient processing, scanning devices are utilised at each depot to allocate items to a manifest and also confirm inbound items received,” Rob said.

Read more on our website.

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